Through my involvement as a volunteer with North Light Community Center I (or parent/guardian if under 18) agree not to hold the Board of Directors, Staff or Volunteers responsible for any illness, injury or damage to personal property while using North Light Community Center facilities or assisting with any programs onsite or offsite (i.e. picking up and delivering food for the food pantry).

This agreement applies to all volunteers associated with and/or involved in the activities of North Light Community Center. This includes all activity associated with North Light at its main office and any off-site activities.

All data, materials, knowledge and information generated through North Light, or having to do with North Light, or persons associated with our activities, is considered to be privileged and confidential and is not to be disclosed to any third party. All pages, forms, information, documents, printed matter, conversations, messages (received or transmitted) resources, email lists, email messages, client, staff, or public information is confidential and the exclusive property of North Light. This also includes any information pertaining to our staff, clients, volunteers and supporters. Any disclosure, misuse, or transmitting of materials and information whether intentional or unintentional could be cause for dismissal and/or prosecution according to applicable laws.

I (or parent/guardian if under 18) do hereby release and hold harmless North Light Community Center from any and all obligations and claims of any nature whatsoever, on my part or the part of my heirs or assigns, which may arise now or in the future, from the use of any photographs, audio or video tape or film in which a likeness or representation of myself shall appear or of my voice or a characterization in which I shall participate and acknowledging that the use of said photograph, tapes and promotional material attendant thereto may be edited and used at the absolute discretion of North Light Community Center.

If you do not want us to use your photo, please type "decline" instead of your name.

As a volunteer, please remember that you are representing North Light to the public, and must treat everyone with courtesy and respect. 

·      Treat all staff, volunteers, participants and visitors equally with dignity, respect, and care. Speak using language that is affirming, encouraging and kind.

·      Follow directions given by Social Supports Manager and other North Light staff. 

·      Bullying, harassment, discrimination, and threatening, aggressive or violent behavior or language is not permitted and may lead to dismissal. 

·      If you observe conflict between members of the public and/or volunteers, please report it to staff. Do NOT try to resolve or defuse the situation yourself. 

·      Report all accidents, injuries, or incidents immediately to North Light staff.

·      Smoking, vaping, alcohol, drugs, and weapons are not allowed on North Light property. If you suspect that a member of the public or fellow volunteer is intoxicated or possesses prohibited items, please notify the Social Supports Manager or other staff. Do not personally intervene.

·      Volunteers must uphold strict confidentiality. Any client information or sensitive organizational matters must not be disclosed. 

·      Promoting or soliciting your own business enterprise, political agenda or religious beliefs while volunteering with us is not permitted. 

·      If sick, do not volunteer. When possible, please let the volunteer coordinator know 24 hours prior if you cannot work a shift. 

·      Adults bringing children under the age of 16 are responsible for supervising their children. 

Additional Requirements for Food Pantry Volunteers:

·      Do not accept any tips or gifts from pantry participants. We do not want to create an atmosphere where our visitors feel obligated to reward NLCC staff or volunteers for their assistance.

·      Follow all posted food safety rules. 

·      Dress appropriately (closed-toe, sturdy shoes are required; in layers when it’s cold; in clothes that can get dirty).  

Volunteers who fail to follow these guidelines may be asked to leave and not return.